Class Actions

COVID-19 - Compagnies aériennes

On March 27, 2020, a proposed class action was filed in the Federal Court alleging that Air Canada (including Air Canada Rouge), WestJet, Sunwing, Air Transat, and Swoop must provide cash refunds for flights or itineraries in relation to COVID-19, rather than issuing a future credit.

The proposed class are those that have a ticket with the above airlines purchased before March 11, 2020 for travel after March 13, 2020.

This class action seeks, among other things, a Court order requiring the airlines to provide monetary refunds and to pay damages to the passengers, including punitive damages.

Our dedicated e-mail for this case is [email protected]. Considering the volume of emails and inquiries, please be advised that we may not be able to answer individual inquiries.

How to become a Class Member

You do not need to contact us to participate in this class action because we will be asking the Court to certify this action on an “opt-out” basis. If and when the Court certifies the class action, you will receive a notification on what you need to do if you want to be excluded.

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